The ATP Tour, Inc. is the governing body of the men's professional tennis circuits - the ATP World Tour, the ATP Challenger Tour and the ATP Champions Tour. With 62 tournaments in 31 countries, the ATP World Tour showcases the finest male athletes competing in the world’s most exciting venues. The purpose of the ATP is to own, sanction, schedule and administer one or more circuits of professional tennis tournaments; to own one or more professional tennis tournaments; to develop, promulgate, and administer rules, regulations and grievance procedures to ensure the fair and orderly conduct of professional tennis tournaments and circuits thereof and the sport of professional tennis; to promote and further the interest of professional tennis players and professional tennis tournaments and circuits thereof throughout the world; to promote the interest of one or more public charities; to improve the conditions under which professional tennis players engage in their occupation; to increase the status and public perception of professional tennis as a major world class international sport; to promote and protect the future of the sport of professional tennis; and to encourage interest in the sport of tennis.

Tour Manager, Player Relations - ATP Tour, Inc. (Ponte Vedra Beach, FL)

Job Purpose

The Tour Manager functions as a member of the Player Relations Department, reporting to the Chief Player Officer.  The Tour Manager is a representative for the player members of the ATP, with responsibilities at ATP sanctioned tournaments.  The Tour Manager’s primary role is one of interrelation and service to the players and tournaments respectively, on-site at ATP sanctioned Events. He/She also functions in an official capacity, working closely with the ATP Tour Supervisor and tournament director to ensure that the tournament is run efficiently and the players are treated fairly.  Underlying each of these responsibilities is the Tour Manager’s ability to communicate effectively with all types of players, tournament staffs, the other members of the Player Relations Department, as well as, with all the other departments within the ATP.

Duties & Responsibilities

Communication

  • Coordinate and conduct individual and group player meetings to discuss tournament and ATP issues.
  • Attend General Player and Player Council meetings as requested.
  • Collaborate with Player Council to ensure proactive communication of player/ATP issues.
  • Work closely with the Chief Player Officer and Senior Tour Managers in the communication and distribution of issues related to meeting materials at the Player Council meetings.
  • Be a constructive source of communication to players and  strong advocate of the ATP organization.
  • Inform players about new ATP polices and changes in existing ones.
  • Respond to questions about different issues about ATP membership and its programs..

Service/Administration

  • Take entries and withdrawals from ATP members.
  • Advise in the planning of players' schedule.
  • Provide information about upcoming events.
  • Represent players with respect to rule interpretation and officiating.

Official Tournament Duties

  • Assist in making daily match schedules and tournament draws.
  • Represent players' interest in the daily order of play.
  • Service ATP player programs
  • Ensure that players who engage in any ATP player endorsement programs follow the contract  requirements
  • Provide entry lists, detail sheets, schedules, Players’ Weekly and all other relevant information to the players through an “information board” (preferably in the ATP Tour Manager’s office or at the player locker room/lounge).
  • Attend meetings with tournament director and staff as required.

Departmental Duties

  • Recruit new player members for Division I, Division II and Registered Player Member Division.
  • Initiate and develop new programs to enhance player membership benefits.
  • Communicate with players to exchange ideas and suggestions on how to improve our services.
  • Track and collect non-membership fees at ATP Tour tournaments.
  • Present and conduct training sessions about Player Relations as required.

Knowledge, Skills and Attributes

  • Bachelor's Degree preferably in Communications, Public Relations, Marketing or Management.
  • Strong communication and organizational skills with attention to detail.
  • Extensive tennis knowledge.
  • Flexibility to travel and be present on-site at ATP sanctioned Events.
  • Ability to work efficiently under pressure.
  • Excellent interpersonal skills with ability to work with others.
  • Ability to think creatively and formulate new ideas.
  • Team-spirit, ability to work within a team environment
  • Pro-active and constructive mind-set
  • Proficiency in Windows, Excel, Power Point, Word, Photoshop.
  • Bilingual preferred.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What language(s) do you speak FLUENTLY?
2. Where does your tennis knowledge come from?
3. Why do you want to work for ATP?

Closing Date: 2017-07-17

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ATP World Tour and its Tournaments (Various Locations)

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